To take a pledge online, follow these steps:

1. Visit the MyGov Pledge Portal.
2. Browse the available pledges or use the search option to find a specific pledge.
3. Select the pledge you wish to participate in.
4. Read the pledge statement and any instructions provided on the pledge page.
5. Enter the required details and select the pledge language, if applicable.
6. Complete any verification process required by the portal.
7. Review your details and click the relevant button, such as Take Pledge or Submit.
8. After successful submission, download or access your Certificate of Commitment if the facility is available for that pledge.

Please follow the instructions displayed on the individual pledge page, as the process may vary depending on the pledge.

You can find a pledge by visiting the MyGov Pledge Portal and browsing the available categories or using the search facility.

The portal provides the following categories:

• Ongoing Pledges: Pledges currently open for participation.
• Popular Pledges: Pledges featured in the portal's popular category.
• Ministry Pledges: Pledges associated with Government Ministries and Departments.
• State/UT Pledges: Pledges associated with States and Union Territories.
• Closed Pledges: Pledges whose participation period has ended.

Select the relevant category or enter a keyword related to the pledge you are looking for.

Ministry Pledges are associated with initiatives, campaigns or programmes of Government Ministries and Departments.

State/UT Pledges are associated with initiatives of participating State Governments and Union Territory Administrations.

These categories help citizens discover pledges related to specific government initiatives.

An Ongoing Pledge is open for citizen participation during its specified participation period.

A Closed Pledge is one for which the participation period has ended. Depending on the individual pledge, its details may remain available for viewing even after participation closes.

You can browse the Ongoing Pledges and Closed Pledges sections to explore the available pledges.

Please follow the instructions and participation rules displayed on the individual pledge page. If you have already taken a pledge, check whether the page provides an option to retrieve your Certificate of Commitment.

If you believe that your participation was not recorded correctly or you need assistance retrieving your certificate, contact the portal's support team.

Yes. Participation in MyGov pledges is free of charge. You do not need to pay a fee to take a pledge through the official MyGov Pledge Portal.

Always use the official portal to participate in government pledges.

After successfully taking a pledge, you may be able to access your Certificate of Commitment through the relevant pledge page.

Where supported, the available options may include:

• Download Certificate: Download the certificate directly.
• Send Certificate to Email: Receive the certificate at your email address.
• Send Certificate to Mobile: Receive the certificate on your mobile phone.

To retrieve a certificate for a pledge you have already taken, open the relevant pledge page and look for the certificate retrieval option, if available. Follow the on-screen instructions to complete the process.

If you are unable to download your Certificate of Commitment, try the following steps:

1. Confirm that your pledge was submitted successfully.
2. Check that the mobile number or email address entered is correct.
3. Ensure that your internet connection is stable.
4. Try using an updated web browser.
5. Allow downloads or pop-ups if your browser blocks them.
6. Refresh the page and try downloading the certificate again.

If the problem persists, contact the portal's support team through the official support channel and provide the pledge name, the issue you encountered, and any relevant error message.

Do not share your OTP, password or other confidential information when requesting support.

If the relevant pledge page provides email or mobile delivery and you have not received your certificate:

• Verify that the contact details entered are correct.
• Check your email's spam or junk folder, where applicable.
• Check your mobile network connectivity and incoming messages.
• Allow some time for delivery.
• Use the certificate download option, if available.

If you still cannot access your certificate, contact the portal's support team with the pledge name and the delivery issue.

If OTP verification is required for your pledge and you have not received the OTP:

1. Check that you entered the correct mobile number.
2. Verify that your mobile phone has network connectivity.
3. Wait briefly before requesting another OTP.
4. Select Resend OTP.
5. Avoid repeatedly requesting OTPs within a short period.

If the problem continues, try again later or contact the portal's support team.

Never share an OTP with anyone.

If you notice an incorrect mobile number or email address before submitting the pledge, correct the details in the relevant fields before proceeding.

If you have already submitted the pledge, the ability to change the details may depend on the functionality available for that pledge. Contact the portal's support team if you need assistance.

Yes. You can access the MyGov Pledge Portal using a compatible web browser on a smartphone, tablet or computer.

For a better experience, use an updated browser and ensure that your internet connection is stable.

Some pledge pages provide separate participation options for citizens and organisations. If you are participating on behalf of an organisation, check whether the selected pledge offers an Organisation option and follow the instructions provided on that page.

The available participation options may vary depending on the pledge.

If a pledge page does not open or load properly, try these troubleshooting steps:

• Check your internet connection.
• Refresh the page.
• Clear your browser cache and cookies, if necessary.
• Use an updated version of a supported browser, such as Google Chrome, Microsoft Edge, Mozilla Firefox or Safari.
• Try opening the page in another browser or on another device.
• Try again later if the portal is temporarily unavailable.

If the problem persists, contact the portal's support team and provide the pledge URL, the approximate time of the issue and any error message displayed.

Please provide accurate information when participating in a pledge. Personal information submitted through the portal is subject to the applicable privacy policy, terms and conditions, and government security requirements.

For your safety:

• Use the official MyGov Pledge Portal.
• Do not share OTPs, passwords or other confidential authentication details.
• Avoid entering personal information on suspicious websites or links.
• Review the applicable privacy information when submitting your details.

Certificate availability and retrieval options may vary by pledge. Some pledge pages provide facilities to download a certificate or receive it by email or mobile, while the available options should be checked on the individual pledge page.

Please review the instructions displayed on the relevant pledge page before participating.

If you experience a technical problem while taking a pledge, accessing a certificate or using the portal, contact the official support team through the support channel published on the portal.

When reporting an issue, please include:

• The name of the pledge.
• The URL of the affected pledge page.
• A brief description of the problem.
• The error message, if any.
• The approximate date and time when the issue occurred.

Please do not include your OTP, password or other confidential information in your support request.